Privacy Policy - Gardeners Thornton Heath

Welcome to Gardeners Thornton Heath. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Data

While using our services, you may be asked to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Name
Contact information (email address, phone number)
Location details
Payment information

Usage Data

We may also collect information on how the service is accessed and used. This usage data may include:

IP address
Browser type
Pages visited
Time and date of visit
Time spent on pages

How We Use Your Information

We use the collected data for various purposes, including:

To provide and maintain our service
To notify you about changes to our service
To allow you to participate in interactive features of our service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our service
To monitor the usage of our service
To detect, prevent, and address technical issues

Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

Consent: You have given specific consent for us to process your personal data for a specific purpose.
Performance of a contract: The processing is necessary for a contract we have with you.
Legal obligations: The processing is necessary for us to comply with the law.
Legitimate interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party.

Data Sharing and Disclosure

We may share your information with third parties under the following circumstances:

Service Providers: We may employ third-party companies and individuals to facilitate our service.
Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Protection of Rights: To protect our rights, privacy, safety, or property, and that of our customers or others.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide us, please be aware that no security measures are perfect or impenetrable.

Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request that we erase your personal data.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data.
Right to Object to Processing: You have the right to object to our processing of your personal data.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us through the means provided by our service.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our service and hold certain information.

Types of Cookies:
- Session Cookies
- Preference Cookies
- Security Cookies
Use of Cookies: Cookies help us understand how you interact with our service, improve user experience, and provide personalized content.
Managing Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that a child under 13 has provided us with personal data, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Consent

By using our service, you hereby consent to our Privacy Policy and agree to its terms.